IT SUPPORT ON AN INTERNATIONAL LEVEL
We are operating together with partners in more than 15 Countries in East Europe and Asia. Our long term relationship with our international partners guarantees that you will receive only the best IT services possible.
We have our Headquarter in Vienna and various branch offices also in several Countries in East Europe.
Your calls or opened tickets will be dispatched by an 24/7 available dispatcher especially assigned to your business needs. Depending on the size of your business we will assign our IT-Systems Engineers to your company.
Internals knowledge transfers are helping us and you to be able serving you with the highest quality level available.
Control IT Costs
You can scale your IT Costs according to your requirements and only pay for what you need. Whether that be increasing or decreasing staff
Trusted IT advisor
Through regular account management meetings your Managed IT service company will be able to oversee your overall IT roadmap and become your trusted advisor.
You’ll have your IT needs outsourced to a team of IT experts, and during times where you need additional project support, your managed IT provider supplies the extra staff.
Small initial investment
Managed IT services help you offset the initial investment of technology costs. Rather than spending thousands of dollars on hardware and software upfront.
Economy of scale
As your business grows, its support structure needs to grow, too. When you use a managed IT service you can scale your business up or down with nothing more than a simple discussion
COMPREHENSIVE IT SERVICES:
Cloud services are network dependent, which is why BCS Group network management and monitoring services have become critical to IT.
BCS Group’s 24/7 support is about maximising service efficiency, resolving problems and driving continuous service improvement.
BCS Group ensures your IT infrastructure is always optimised to support the stable and highly available services organisations demand.
Client and server endpoints are managed as one estate, ensuring security and stability while maximising uptime and employee productivity.
BCS Group supports Software as well as on-premise deployments, ensuring applications are always optimised for the best possible user experience.
BCS Group provides advanced management tools to clients who want to take their IT Service Management to a higher level.
WHY CHOOSE US?
6 REASONS TO PARTNER WITH BCS GROUP
Remote support via secure, specialized tools greatly reduces the time needed to fix your for a technician to reach your business location.
We have more than 20 years of experience in IT outsourcing, supporting from SOHO clients to big corporations, in a wide spectrum of technologies, industries, and application types.
No geek speak
With very good knowledge in our field comes also a excellent capability to explain in plain, simple terms the issue and the solution. We’re happy to give you a short and clear answer !
Thorough understanding of business processes and extended experience is making us the best partner for supporting your business, we’ve been successfully part of many large scale/long term projects and we bring that experience to your company !
One Stop Shop
We offer a complete package – from scheduling, estimating the best hardware/software combination, budgeting and project management to implementation and delivery. Everything’s included !
100% Satisfaction Guarantee
Our services are based on offering the best solution to suit your company’s needs, our focus is on choosing and offering the best hardware and software solutions to suit your needs.